Managed services or, if you prefer,
your peace of mind
Being able to go about your business knowing that there is someone watching to make sure there is nothing to interrupt it: that’s peace of mind
At fibratel we have the most advanced visualization, alert, control and follow-up means in the market, which allows us to manage your infrastructure from our Control and Monitoring Center (CMC) and Technical Assistance Center (TAC).
This work is carried out by engineers and technicians specialized in 3 distinct areas:
NOC - Network Operation Center
Specialists in Communications and Corporate Networks
SOC - Security Operation Center
Specialists in Cybersecurity
IOC - Infraestructure Operation Center
Specialists in Data Centers
What services do we provide?
/ allView
Monitorization and Control
We monitor your IT infrastructure in real time 24 hours a day, 365 days a year, identifying equipment performance losses and anticipating possible incidents.
/ allSupport
Technical Assistance
We guarantee the availability of your systems at all times through corrective, preventive, evolutionary and adaptive support, customized according to the SLA you need in terms of coverage and response time.
/ allOne
Monitoring + Support
Leave everything in our hands: we unify the monitoring and support of your IT infrastructure to ensure its proper functioning and immediately manage any incident that may arise, ensuring a high level of availability.
/ allDefense
Security
At fibratel we work to prevent, detect and solve any possible breach in the security of your network and equipment:
– allDefense Firewall
– allDefense SD-WAN
– allDefense EDR
– allDefense SSE
/ all360º
A comprehensive service
We assume the complete IT/OT management and operation of your infrastructure, through On Premise or Cloud managed services that provide real economic value.
_ Solutions as a Service
IP Voice Services | Data Services | Internet Access | Unified Cloud Communications | Waas | TPaaS | Managed Security